FAQ

About our fragrances

What does “inspired by” mean?

Every Ghaliya fragrance is our own formula, in our own bottle, under our own name. When we say a scent is “inspired by” a well-known fragrance, we mean we set out to capture a similar character or mood, like a fruity-smoky style or a saffron-amber glow. We name the inspiration so you can quickly find something you’ll love. It isn’t the original fragrance, and it isn’t made or sold by the brand we mention.

Are you affiliated with the brands you mention?

No. Ghaliya Parfums isn’t affiliated with, endorsed by or sponsored by any of the brands named on our site. All brand and fragrance names belong to their respective owners, and we use them only to describe the inspiration behind our own formulas.

Will it smell like the fragrance that inspired it?

Each scent is designed to share the character and signature notes of its inspiration, but it’s our own composition, so expect some differences. Every product page lists the notes and describes how the scent opens and dries down, so you can judge for yourself. Not sure? Try a 10 ml roll-on oil before committing to a full bottle.

What concentration are your perfumes?

You’ll find the concentration listed on each product page.

How long does it last?

Longevity varies from person to person. It depends on your skin, the climate and how you apply it. Warm, humid days tend to make a scent project more but fade sooner. For longer wear, apply to moisturised skin on your pulse points and avoid rubbing your wrists together.

What’s the difference between the perfume and the oil?

  • Perfume (50 ml A$39, 100 ml A$59): a spray for an easy, all-over application.
  • Perfume oil (10 ml A$19): a roll-on with the same scent as our perfume. It’s handy for travel and an affordable way to try a scent.

How do I choose a scent?

Start with what you enjoy. Browse by scent family (fresh, floral, woody, amber, sweet and more), by occasion (office, everyday, romantic, formal, active or signature) or by weather (warm, cool or any weather). If you already love a famous fragrance, search for it: each product shows the fragrance that inspired it.

Shipping

Where do you ship, and how much does it cost?

We ship anywhere in Australia with Australia Post, including PO Boxes and parcel lockers. Shipping costs are calculated at checkout and shown before you pay.

Do you offer Express Post?

Yes. You can choose Parcel Post (Regular) or Express Post at checkout. We have an agreement with Australia Post that covers sending our perfumes by Express Post.

When will my order arrive?

Orders placed before 12pm (midday) Sydney time on a business day are dispatched the same day; otherwise they go out the next business day. Delivery typically takes 1–3 business days to metro areas and around 5–7 business days to regional and remote areas. For an estimate for your postcode, use Australia Post’s delivery time calculator. We’ll email you a tracking link when your order ships.

Do you ship internationally?

Not at the moment. We currently deliver within Australia only.

Returns and refunds

Can I return something if I change my mind?

We don’t accept change-of-mind returns, so please choose carefully. If you’re unsure about a scent, a 10 ml roll-on oil is an affordable way to try it first. This doesn’t affect your rights if an item is faulty, damaged or incorrect.

What if my order arrives damaged, leaking, incorrect or with something missing?

Email support@ghaliya.com.au within 7 days of delivery with your order number and a photo, and we’ll put it right. For faulty, damaged or incorrect items, you’re entitled to a refund, replacement or repair under the Australian Consumer Law, and we cover reasonable return postage. We’ll send you our returns address and instructions when we reply. Refunds are processed within 3 business days of us receiving and checking the item, or we can offer store credit or an exchange if you’d prefer. Nothing in our policy limits your rights under the Australian Consumer Law. See Shipping & Returns for the full policy.

Still have a question?

Email support@ghaliya.com.au or use our contact page. We usually reply within an hour during business hours.